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CRM Channels

Our CRM is designed to empower businesses with versatile communication tools, enabling effective engagement with users across multiple touchpoints. With seamless integration to leading platforms and services, we ensure your messages reach your audience through their preferred channels. Below is an overview of the supported channels and their corresponding integrations.

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Supported Channels​

1. Email (SendGrid)​

Deliver professional, high-performance email campaigns through our integration with SendGrid. Whether it’s transactional emails or promotional campaigns, this channel ensures reliable delivery, detailed analytics, and scalability for your email communication needs.

2. SMS (Routee)​

Reach your users instantly with Routee, our SMS provider integration. Ideal for sending important alerts, updates, or promotional messages, Routee ensures fast and reliable message delivery to users worldwide.

3. On-Site Notifications (Gamanza Engage)​

Engage users directly on your platform with on-site notifications powered by Gamanza Engage Client Library Widgets. These real-time messages help keep users informed and engaged without requiring them to leave your website.

No extra configuration needed if you already integrated our Widgets this channel is ready to be used by your Marketing Team.

4. Web Push Notifications (Gamanza Engage)​

Send timely, personalized updates to your users’ browsers through web push notifications. This channel allows you to maintain direct engagement with users, even when they are not actively browsing your platform.

5. In-App Push Notifications (Native iOS/Android via OneSignal)​

Utilize OneSignal to deliver native push notifications directly to your mobile app users. Whether it’s an iOS or Android app, this channel ensures real-time communication, driving higher engagement and retention.

Why Multi-Channel Matters​

By leveraging these diverse communication channels, our CRM enables:

  • Enhanced user engagement through personalized and timely messages.
  • Greater reach by connecting with users on their preferred platforms.
  • Improved campaign performance with detailed analytics and insights.

Each channel is fully integrated into our CRM, making it easy for developers and marketers to manage, track, and optimize communication campaigns.